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Front Desk Staff

Scotts Valley, CA, USA

Job Type

Part Time & Full Time



About the Role

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  • High School Diploma

  • 1 year in customer service or 1 year in service industry

  • Previous health club personal training experience is a plus

  • Must be detail oriented, organized and highly responsive with a commitment to customer service

  • Strong verbal communication skills

  • Basic computer skills, customer service skills, results oriented, ability to multitask, and commitment to the fitness industry

  • AED/CPR/First Aid Certified

  • Proof of citizenship or legal status

  • Ability to take the responsibility for the health and safety of others

  • Ability to stand for several hours in a same shift; ability to lift 25 lbs

  • Fitness club environment

About the Company

The Service Desk Representative is a high-profile customer service position delivering beyond our member’s
expectations. They contribute to member retention, as well as new membership sales. This person has the responsibility
of being responsive to members; checking members in and acting as a resource for members’ needs of goods and services while in the club facilities. The Service Desk Representative acts as the clubs first line of communication with members
and creates a friendly and welcoming environment.

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Job Application

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